Cyber Essentials FAQ

Cyber Essentials FAQ

When you purchase one of our Cyber Essentials certification packages, you will receive an email and SMS message with details needed to log in to the assessment portal. You will be required to complete the cyber essentials self assessment questionnaire. 

Customers on the Key Sigma personalised support or the Key Sigma premium packages will be guided through this process by the Key Sigma consultants.  

Customers on the Key Sigma self certification package have six months from purchase to complete your application, after which it will be archived and you will need to purchase a new package to continue.

Customers on the Key Sigma personalised support or premium packages have an unlimited time to submit their assessment. 

Yes, organisations overseas are able to get certificates.

A board member from the organisation signs a declaration to confirm that the assessment answers are true. A qualified Key Sigma assessor then evaluates the responses. In the event that you pass you receive a certificate.

It usually takes 1-3  working days from the time you submit your assessment for the assessment to be marked by Key Sigma and reviewed by the moderators. 

In the first instance please confirm with the Government department their expectations with regards to Cyber Essentials. Requirements and exemptions may vary between department, so it is important that you are able to seek clarification for each contract.

All new certificates issued by IASME will have a 12-month expiry date.

Recertifying is like having an annual MOT for your information security systems. 

You will be automatically removed from the directory of organisations awarded Cyber Essentials certification on the NCSC website after 12 months.

Our sales team will reach out to you 3 months before your certificate expires to confirm and process your renewal.

You can display the Cyber Essentials badge on your website and/or in your email signatures.

Schedule a 30 minute free consultation with a Key Sigma technical expert!

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